Support & Onsite
Members requiring engineering support and onsite attendance from LINX staff, in excess of that deemed reasonable, may be liable for this excess charge which will also apply to any member who fails to arrive onsite for a pre-arranged appointment. The charge is GBP £1000 per instance.
Late Payment
In accordance with clause 7.2 of the LINX MoU, any member whose invoice remains unpaid after 60 (sixty) days from the invoice date, may be liable for this charge to cover handling and administrative costs incurred by LINX in the collection of outstanding monies. The charge is GBP500 per instance.
If payment is received after thirty days from the date of the invoice, a late payment fee will be added. The late payment fee will be calculated on the outstanding sum or sums owed at 8% p.a. above the Bank of England base–lending rate in force at the date the invoice was raised.
Direct Debit Failure
In accordance with clause 7.3 of the LINX MoU, any member who pays their fees using the LINX Direct Debit facility and whose payment is refused by their bank may be liable for this charge to cover any handling and administrative costs incurred by LINX.
The charge is GBP10 per instance.
Fibre Services (non LINX PI)
Sourcing, provisioning, installation and maintenance of singlemode fibre between Member equipment in any facility including cross connects (if required) from fibre contractor’s ODF to Member equipment (if required). This Service is provided subject to LINX Fibre Terms of Service from time to time in force.
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